Your questions answered: HVAC FAQs.

Franklin's Heating & Air Conditioning, Inc. in Oxford can answer all your HVAC-related questions. Before you get on the phone, check to see if we already responded to your question online. If you don’t see your question on the list or want more information on a subject, give us a call at 662-281-1231. Our experts can offer you the information you’re looking for in no time.
Like any product you want to keep in good shape, HVAC equipment requires proper care in order to deliver the maximum benefits. Trained technicians can service your heating and cooling products to make certain they’re working at their maximum potential and help prevent more costly repairs in the middle of the hottest or coldest months of the year.
Franklin's Heating & Air Conditioning, Inc. in Oxford can price out individual products or multiple home comfort products for you. Call 662-281-1231 to learn more.
With two-stage heating, furnaces may run on two different levels: high and low. Since you can heat your home on the low setting most of the time, a two-stage furnace can operate longer and more efficiently. Two-stage heating also runs more quietly than traditional furnaces and can provide more even heat distribution and fewer temperature swings.
Precise Comfort™ technology is an operating and control system used in Lennox furnaces. The technology can automatically adjust heat by increments as little as 1 percent, improving energy efficiency and helping you experience better comfort.

Modern furnaces are designed with a host of innovative features older furnaces don’t have. Today’s heating systems provide more even heating and are better at governing airflow. Although the air coming out of your vents may seem cooler than your old furnace, the airflow is much better and more efficient.

Another bonus of modern furnaces is their ability to integrate with other HVAC products as part of a high-efficiency whole home comfort system. When combined with a high-efficiency air conditioner, furnace blowers can more easily accommodate add-on cooling. Other innovations, such as Precise Comfort™ technology and variable speed motors, will help your furnace run more efficiently and quieter than ever.

The Department of Energy recently raised the minimum efficiency levels for air conditions, and the standards vary by region. Contact Franklin's Heating & Air Conditioning, Inc. at 662-281-1231 to find the requirements for the Oxford area.

Heating and cooling makes up a significant portion of your monthly utility bill. Getting new HVAC equipment with high efficiency ratings, such as SEER for air conditioners and AFUE for furnaces, is a simple step that can go a long way in reducing energy output. Beyond these ratings, also think about:

  • Routine maintenance – regularly having an expert tune-up your equipment will keep it working at its greatest potential.
  • Adding a zoning system – by focusing your heating and cooling on the rooms you use most frequently, you won’t have to pay to heat or cool areas of your home that aren’t used often.
  • Installing a programmable thermostat – the Department of Energy estimates that a programmable thermostat can decrease heating costs by up to 35 percent and cooling costs by up to 25 percent. Leave it up to your thermostat to turn down the heat when you’re away and bring it back up to your preferred temperature when you’re home.

There are various reasons to choose Lennox, but the top three are:

  • Lennox is a name you know and trust – known across the world for quality HVAC products, you can rest assured Lennox will provide you with high quality equipment.
  • Innovative and high quality products – Lennox has been at the forefront of innovation in the heating and cooling industry for years. High quality furnaces, air conditioners and home comfort systems include innovative features to help your home stay more comfortable and energy efficient.
  • Reputation of excellence – high quality products are not the only arena Lennox excels in. Lennox dealers, like Franklin's Heating & Air Conditioning, Inc., provide high quality service at all times, from your first consultation to your planned maintenance appointments.

Strategies to increase your indoor air quality can be as easy as vacuuming your home to something as large as installing a new ventilation system. Overall, good IAQ includes four strategies:

  • Eliminate – decrease the pollutants floating in your air by cleaning your home regularly, particularly vacuuming carpet, washing linens and safely storing household chemicals.
  • Ventilate – make sure your home is well-ventilated to move airborne pollutants out of your home. In newer homes, well-done insulation will hinder ventilation, so Lennox systems such as the Healthy Climate® ventilation system can help. These systems bring fresh air from outside into your home and direct the stale air out.
  • Clean – proper air filters, such as our Healthy Climate® air filters, will make sure the smallest particles don’t get through and are let out into your home. Germicidal lights can kill the germs that do make it through, and purification systems like the PureAir™ will help destroy odors and chemical vapors.
  • Monitor – keep your humidity levels in check with a programmable thermostat. High temperatures and humidity levels can increase concentrations of mold, mildew and germs. A programmable thermostat will make certain that your home is comfortable without letting humidity get out of control.
Try checking out our Healthy Solution Finder, where you can pinpoint the indoor air quality concerns that affect your home. After you pick the items that apply, the system will show the IAQ products that meet your needs. You can also call Franklin's Heating & Air Conditioning, Inc. and walk our techs through some of the issues you experience. They can evaluate your home and needs and provide options and solutions.
It may come as a surprise that air conditioners don’t technically make your home cooler; they actually remove the hot air and direct it outside. This hot air is pushed across a refrigerant coil on the indoor unit and then is sent to the outdoor unit where it is released. Your air conditioner transfers as much hot air outside as is necessary to reach the temperature you have set on your thermostat.
Minimum energy efficiency standards can vary by geographic location. Additionally, air conditioners, heat pumps and packaged units made after Jan. 1, 2015, have higher minimum efficiency levels than HVAC products manufactured prior to that date. The team at Franklin's Heating & Air Conditioning, Inc. can help you determine the minimum requirements for Oxford, let you know if your current equipment meets those requirements or help you find a replacement air conditioner that does.
Your system’s service panel should have a white label on it, with your system’s model and serial numbers at the top. M/N signifies the system’s model number and S/N is the serial number.
Since equipment size needs differ for each home, the best way to determine the proper size equipment for your home is to have a technician from Franklin's Heating & Air Conditioning, Inc. come out to perform load calculation tests. The tests take measurements such as square footage, insulation value and amount, and more into account to determine your home’s unique HVAC equipment needs.
Yes – debris can affect your system’s ability to function effectively. It’s common for heat pumps to have frost or ice on them in the winter, but many include defrost controls so they can work efficiently regardless of the weather conditions.
When an air conditioner uses two-stage cooling, it means that there are two levels of operation. This allows the system to work more efficiently since there is one level for milder weather and another for harsher weather that demands the system work harder. Two-stage cooling also enables almost unnoticeable temperature changes so you don’t experience extreme differences in temperature. Aside from better efficiency, other benefits of two-stage cooling include quieter operation and better humidity control.
Your system could be freezing up for a couple of reasons, but the most frequent are dirty filters, low refrigerant, a dirty evaporator coil and/or a faulty blower motor. Changing a filter is something any homeowner take care of; however, you should call the professionals at Franklin's Heating & Air Conditioning, Inc. at 662-281-1231 for other problems or if you have other questions or concerns.
Franklin's Heating & Air Conditioning, Inc. carries a number of great thermostat options for your HVAC systems. The best thermostat for you will depend on a couple variables, such as whether you want one that’s programmable or not. No matter what kind of thermostat you’d like – or if you’re looking for something that can fit with a home automation system – call Franklin's Heating & Air Conditioning, Inc. to hear about which thermostats you can choose from. Our team will help you find one that’s right for your system, your family’s needs and your budget.
A heat pump covers both your home’s heating and cooling needs, offering you one HVAC system that can be used in all four seasons. During the warmer months, heat pumps act like an air conditioner, capturing the hot air from inside your home and transferring it outside; in the cooler months, this process is reversed. Heat pumps can be very energy efficient and may produce two to three times more heat than the energy used.
At Franklin's Heating & Air Conditioning, Inc., we do recommend replacing both your indoor and outdoor units at the same time because:
  • Outdoor systems are now built to work with their matching indoor system for the highest efficiency possible. When you replace only one of your systems, you may not see the same energy efficiency levels as if you had replaced them together.
  • Thanks to technological advancements, newer systems mean better efficiency. This is also true for HVAC systems. While the advancements focus on greater heating and cooling efficiency, they also include benefits such as better air handling, filtering and noise reduction.
  • If your heating and cooling systems are more than 10 years old, they need to be replaced. Older models have outdated technology that is likely contributing to higher energy bills due to poor efficiency. So by replacing your indoor system at the same time as your outdoor equipment, both your systems will provide better energy efficiency that helps you decrease your energy bills and keep your home more comfortable.
Yes. Your SunSource® Home Energy System has a communication module that transfers the system’s performance data to a website. The website will show your system’s status, energy production and environmental benefits, as well as carbon offsets in real time.
Yes, you will need an Internet connection if you want to make use of the system’s online monitoring system. The system allows you to view energy production and environmental information. The monitoring service is provided free for five years, and the performance-monitoring website is provided by an independent third party, Enphase Energy Inc.
Rain will clean the modules by itself in most areas; however, if you live in a dusty area, you may see improved performance after periodically spraying the modules with water. Please note that high-pressure hoses and detergents should never be used to clean solar modules, as they can ruin the product.
Franklin's Heating & Air Conditioning, Inc. can help recommend the right thermostat for you based on your home and current heating and cooling equipment. We carry a number of programmable and nonprogrammable thermostats, which can help enhance the efficiency of your home’s furnace and/or air conditioner. Take a look at our thermostats or give us a call at 662-281-1231 for more information.
Your furnace and air conditioner can contribute significantly to your monthly utility bills. However, these costs can be lowered with innovative and high efficiency products from Lennox®. Look for high SEER and AFUE ratings when you’re ready to purchase a new air conditioner or furnace, respectively, as higher SEER and AFUE ratings denote higher efficiency products. If you’re not buying new heating and cooling equipment, consider factors such as: 1. Maintenance: Furnaces, air conditioners and other HVAC equipment work more efficiently when they are regularly maintained. 2. Zoning: When areas of your home are rarely used, you’re spending more money to heat or cool them to the same temperature as the rest of the house. A zoning system lets you section off different parts of your home and control the temperature by each area. 3. Programmable Thermostats: Programmable thermostats can help you reduce your heating costs by 35 percent and your cooling costs by 25 percent, according to the U.S. Department of Energy.
A zoning system lets you divide your residence and heat or cool each part differently. While these systems work well for buildings that have rooms that are infrequently occupied, they could also be helpful in situations where you and your family argue about the temperature in certain areas of your residence. There are a number of additional benefits of zoning systems, like efficiency and comfort. Look through our selection of zoning systems or give Franklin's Heating & Air Conditioning, Inc. a call to see how a zoning system could work for your home.