What You Need to Ask Before Hiring an AC Repair Company

July 13, 2017

At Franklin's Heating & Air Conditioning, Inc, we know that selecting a company you can count on to perform AC repair in Oxford is important. We get how important it is to find a reliable company that does good work. We can help. Figuring out the answers to these questions can help you make a confident, knowledgeable decision.

  1. How long have you been in business? A company with years of experience that has long-term employees is usually a good one.
  2. Is your company insured? Any expert that works in your home should have liability insurance to protect you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians carry? A truly professional AC repair company will require their experts to be licensed, certified, and require ongoing education and training of their experts to keep them up-to-date with industry trends and developments.
  4. Do you have any references you can offer? A trustworthy company that offers AC repair should have a number of references they’ll gladly provide you. Check these references and figure out all the details about AC repairs the prospective company has completed.
  5. Will you provide a written estimate? Make sure to get a written estimate so you can check all the details involved with your AC repair. And remember, the cheapest estimate isn’t necessarily the best estimate. Your detailed estimates should help you get rid of companies you aren’t planning to work with, no matter how much less they are.
  6. Do your technicians have experience working on my system? You may want to be sure the company you pick has experience working on your particular equipment, especially if it contains any less-common features.
  7. Will my AC repairs be warrantied? Work backed by a warranty is a no-brainer. If a company isn’t willing to stand behind their work, maybe you should move on.

If you’d like any more information about AC repairs and would like to review these questions with us, give Franklin's Heating & Air Conditioning, Inc a call at 662-281-1231. We’re happy to help!