What You Need to Ask Before Hiring an AC Repair Company

Repair

At Franklin's Heating & Air Conditioning, Inc., we know that selecting a company you can believe in to perform AC repair in Oxford is important. We understand how important it is to find a reliable company that does good work. We can help. Determining the answers to these questions can help you make a confident, informed decision.

  1. How long have you been in business? A company that has been around a long time with long-term employees is typically a good one.
  2. Is your company insured? Any professional that works in your home should have liability insurance to guard you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians hold? A truly professional AC repair company will require their experts to be licensed, certified, and require ongoing education and training of their technicians to keep them up-to-date with industry trends and developments.
  4. Do you have any references you can offer? A dependable company that provides AC repair should have a number of references they’ll gladly offer you. Look at these references and find out all the details about AC repairs the prospective company has performed.
  5. Will you provide a written estimate? Be sure to get a written estimate so you can review all the particulars involved with your AC repair. And remember, the cheapest estimate isn’t always the best estimate. Your detailed estimates should help you get rid of companies you aren’t wanting to work with, no matter how much less they are.
  6. Do your technicians have experience working on my system? You may want to be sure the company you pick has experience working on your brand of equipment, especially if it has any less-common features.
  7. Will my AC repairs be warrantied? Work backed by a warranty is a no-brainer. If a company isn’t ok standing behind their work, maybe you should move on.

If you’d like any more information about AC repairs and would like to talk through these questions with us, give Franklin's Heating & Air Conditioning, Inc. a call at 662-281-1231. We’re happy to help! 

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